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FOR HOSTS

Open your doors.
Make every welcome count.

A guide to bringing your property to Laurane—from your first listing to managing the details that make a stay feel right.

Ask about hosting with Laurane ↗Host questions ↓

Bookings and partner applications open at launch. Contact our team for updates.

HOW IT WORKS

A thoughtful listing.
A confident welcome.

  1. 01

    Tell us who’s hosting

    Apply as an individual or company. The app asks for contact verification and documents identifying the host or company representative.

  2. 02

    Bring your space to life

    Add photos, location, room details, amenities, guest capacity, prices and house rules. Explain the practical details guests need.

  3. 03

    Get ready for guests

    Submit the property documents for review. Once approved, use Laurane Partner to manage your listing, bookings, availability and messages.

BEFORE YOU LIST

Have the details
ready to share.

Your listing

  • Accurate address, property type and a clear description.
  • Bedrooms or room options, bed details, bathrooms and guest capacity.
  • Current photos showing what guests will actually use.
  • Amenities, accessibility details, check-in arrangements and house rules.
  • Nightly prices, availability, cancellation settings and any listed charges.

Your supporting documents

  • Identity and selfie documents for an individual host.
  • Company registration and representative identity documents for a company.
  • Proof of ownership or lease, utility or rates account and proof of address.
  • Payout banking details through the application process.

The team may ask for clarification. Keep sensitive documents out of general email enquiries.

A little more about hosting.

What kinds of properties can I list?

The current application supports apartments, hotels, resorts, B&Bs, guest houses, villas, cottages, townhouses and lofts. Each host and property must complete the review process.

Can I list on behalf of a company?

Yes. Choose the company option in the application and provide the company and representative details requested. The team reviews the supporting documents before approval.

Who sets the price and house rules?

Hosts enter their property prices, availability, amenities and house rules. Keep everything accurate and review what guests will see before accepting bookings.

Can I connect a calendar from another booking platform?

The app supports connected calendar links and manual availability management. Calendar updates can take time, so keep calendars current and review bookings across every channel you use.

How do cancellation policies work?

Hosts choose from the cancellation settings available in the app. Guests should review the policy shown for their booking before confirming. A later listing change should not be assumed to change an existing booking’s terms.

Are airport or property transfers included?

No. A guest can arrange a ride from their stay confirmation, but that ride is priced separately. Do not advertise an included transfer unless it is explicitly part of your own offer.

What are the host commission and payout terms?

Contact hosts@laurane.co.za for the current charges, payout timing and onboarding terms before listing. The website does not quote a fixed commission or promise a particular occupancy or income.

Where can I manage messages and bookings?

The app includes a host dashboard, property management and guest messages. Use Laurane Partner with an approved host account when applications open.

What if a guest reports a problem?

Use the booking’s messages where available and contact the host team with the booking reference and a clear description. For an urgent safety issue, contact local emergency services first.

Are the photos on the Laurane homepage actual properties?

The travel images introduce the Laurane experience and are illustrative. Guests should use each property’s own listing photos, description and amenities when choosing a stay.