LAURANE.
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FOR DRIVERS

Your next chapter.
Behind the wheel.

Get to know the application process, prepare your documents and understand what comes next. Our driver team is here to help.

Ask about driving with Laurane ↗Driver questions ↓

Bookings and partner applications open at launch. Contact our team for updates.

HOW IT WORKS

From application
to your first trip.

  1. 01

    Introduce yourself

    The app’s application asks for your personal details, contact verification and driving information.

  2. 02

    Show us your vehicle

    Add the vehicle details, photos and supporting documents. These help the team review which trip options fit your vehicle.

  3. 03

    Complete the review

    The team reviews your application and can ask for clearer or updated documents. You need approval before accepting trips.

BEFORE YOU APPLY

A little preparation.
A smoother start.

Have current documents ready for the vehicle and service you apply for.

You and your licence

  • Identity document or passport and a live selfie.
  • Driving licence and its expiry date.
  • Professional Driving Permit (PrDP).
  • E-hailing operating licence details and document.

Your vehicle

  • Registration, licence disc and inspection report.
  • Insurance schedule covering e-hailing.
  • Proof of ownership, rental agreement or permission to use the vehicle.
  • For Moto, a passenger seat, footrests and a passenger helmet are compulsory.
  • Clear exterior and interior photos.

The application also asks for payout banking details. Submit sensitive documents only through the designated application process; do not send them with a general email enquiry.

Driver questions, answered.

Can I choose when I work?

Approved drivers can change their availability in driver mode and manage incoming trip requests. Being available does not guarantee requests or a particular income.

Which rides can my vehicle accept?

Laurane has everyday, premium, group, assisted and courier options. Eligibility depends on the vehicle’s type, seats, capacity, documents and review. Ask the driver team before buying or changing a vehicle.

Can I apply if I use a rented vehicle?

The current application accepts proof of ownership, a rental agreement or a letter of authorisation. The team still needs to review your right to use the vehicle and its supporting documents.

How much will I earn, and what are the fees?

Earnings depend on completed trips, fares and applicable charges. Ask drivers@laurane.co.za for the current driver fees and payout arrangements before joining. We do not promise a fixed income or publish an unconfirmed commission rate.

Where do I see my trips and earnings?

The app’s driver area includes trip requests, navigation, trip history and earnings information. Use Laurane Partner when applications open.

How long does approval take?

Your application is reviewed by the team. Timing depends on the application and whether documents need clarification. The driver team can help with an application-status enquiry; approval is not automatic.

What if a document is rejected or expires?

Follow the request for corrections or updated documents in your application. Keep your licence, permits, insurance and vehicle documents current, and contact the driver team if a requested change is unclear.

Can I also book rides or become a host?

Yes. Use Laurane for personal bookings and Laurane Partner for driving or hosting. Partner services require approval.

How should I report a trip problem?

Include your trip reference, date and a short description when contacting the driver team. Never include a password, one-time code or full bank-card details. For immediate danger, contact local emergency services first.